211 HELPLINE IS A LIFELINE

Isabella just needed someone to listen and help her navigate her options.

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Isabella is blind and her family lives on a restricted income. She voice-dialed 211, desperately seeking food for her children because no schools in her neighborhood were offering free meals. We texted Isabella a list of nearby food pantries, so her oldest child could contact them to get the food they needed.

“Isabella did everything she could for herself and her family. She just needed someone to listen and help her navigate her options. We were happy we could text her information to get her and her family connected to food pantries that could help.” – Sue Poandl, Associate VP, 211 Maryland United Way Helpline

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