Anyone can contact 211 for help with housing, food, mental health, financial challenges, disaster recovery, and addiction.
Photo Credit: United Way Worldwide. Anyone can contact 211 for help with housing, food, mental health, financial challenges, disaster recovery, and addiction..

Get the 411 on 211!

Western CT's most urgent needs are brought into focus through 211

United, We Answer the Call

Your donation supports 211 and its work to help people overcome barriers and access the assistance they need.

Photo Credit: United Way Worldwide. Anyone can contact 211 for help with housing, food, mental health, financial challenges, disaster recovery, and addiction..

What do people across our region need the most? 


We wouldn’t know if it weren’t for 211. Funded in part by United Ways across the state, 211 and 211ct.org are part of a vital service that connects anyone with resources in their local area to address their needs, by phone or online.


At the heart of 211 Connecticut are its trained professionals: real people answering questions, providing expert, caring help in real time and in multiple languages 24/7/365. They don’t just “patch people through” to simple solutions. They listen, identify underlying problems, and connect people in need with resources and services in our community that can improve their lives.


February is 2-1-1 Awareness Month. Anyone can contact 211 for help connecting to local resources including:

  • Housing
  • Food 
  • Medical and Mental Health Care
  • Job Training
  • Child care and After School Programs
  • Financial Coaching
  • Addiction Treatment and Services
  • Disaster Recovery
  • Transportation
  • Disability Resources
  • Veterans Services
  • Volunteer Opportunities
  • Legal Assistance
  • More


In 2019, 211 Connecticut responded to 340,523 requests for assistance from Western Connecticut. Our region’s top assistance categories included:

  • Mental Health & Addiction Services
  • Housing & Shelter
  • Utilities
  • Healthcare
  • Employment & Income
  • Government & Legal 
  • Food  
  • Clothing & Household
  • Transportation 
  • Child Care & Parenting Assistance

211 is for everyone—no matter income, race, gender, or family status. Because we all face challenges in our lives at some point, we’re lucky to have somewhere to turn when life catches us off-guard and a crisis emerges. 


When you support United Way, you support 211 services for our community. Help us keep this lifeline for those in crisis to find help locally.

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